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CMTA & CSMFO: Cashier & Supervisor Training: Best Practices and Policies (WBMWD in Carson)
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7/19/2017 to 7/20/2017
When: July 19 OR 20, 2017
1:00 - 5:00 p.m. OR 8:00 - NOON
Where: West Basin Municipal Water District
Board Room
17140 S. Avalon Blvd
Carson, California  90746
United States

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CMTA and CSMFO Invite You to:
CASHIER & SUPERVISOR TRAINING: Best Practices and Policies

Hosted by the West Basin Municipal Water District 
July 19 or 20

This four-hour course, is for governments and their cashiers and/or supervisors committed to improving cashiering skills and operations.

Participants will receive in-depth instruction on best practices and techniques used to reduce loss and theft; increase accuracy and efficiency handling cash and non-cash transactions; improve customer service and incorporate greater internal controls.

The course includes 4 hours of instruction,a copy of the book ( to read more about the book, click here), exercises, review and certification.

Course Agenda & Instructor

Instructor: Laurie Steele, PTI Instructor & Treasurer, Marion County, OR

Role, Skills and Knowledge of the Cashier
Providing Excellent Customer Service
Processing Customer
Dealing with Cash Transactions
Handling Non-Cash Transactions
Performing Daily Procedures
Providing Security
Establishing Internal Controls

Registration Rates & Deadlines

Click to Register for July 19 (1 - 5 p.m.)
Click to Register for July 20 (8 a.m. - Noon)

Registration Rate and Deadline

Super Early Bird    May 22-June 5     $95*
Early Bird                  June 6-June 26    $115
Regular                       June 27-July 13    $125

* Includes brand new book (click to read more), four hours of instruction, exercises, certificate and light refreshments.

Important Registration Instructions
See Course Content and Registration Details on website for additional information. Note: Payment by check or credit card is accepted. When paying by check, please include PO# in comment box.

Lodging: For several hotel options, email

Call 301.229.6566 or email us at

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California Municipal Treasurer's Association
700 R Street, Suite 200
Sacramento, CA. 95811
p: 916-231-2144
f: 916-231-2141